290DS Softening Effect Lens creates a subtle, softer natural light effect. Used with a ceiling fixture. the Effect Lens adjusts the light and provides a moisture and dust seal for the tube.
Product Details
Product Overview
Shipping & Delivery
How your order is fulfilled
We deliver Australia-wide using a combination of local Solatube dealers and our national distribution network.
Depending on your location and the products selected:
- Your order may be fulfilled by your local Solatube Premier Dealer, or
- Shipped directly from Solatube Australia
You’ll be advised at checkout how your order will be processed.
Better pricing with local dealers
If you’re located in an area with a local Solatube dealer, your order may be supplied directly by them.
This often means:
- Lower shipping costs
- Faster delivery
- Access to local support and installation services
Where possible, we prioritise local fulfilment to ensure you receive the best overall value and service.
Delivery timeframes
Once your order is confirmed and ready for dispatch, typical delivery times are:
- Sydney Metro: 1–2 business days
- NSW / VIC / ACT / QLD / SA Metro: 2–3 business days
- WA / NT / TAS Metro: 3–7 business days
- Remote areas: Please allow an additional 2 business days
Delivery times may vary depending on product availability and your location.
Dealer-managed orders
For some locations, your local dealer will manage your order.
- You’ll be contacted within 1 business day to confirm details
- Delivery or installation will be arranged directly with you
- Timing may vary depending on availability and scheduling
Authority to leave
To help ensure fast delivery, orders may be left unattended at your address unless requested otherwise.
If you require a signature on delivery, please let us know at checkout or when contacted.
Order tracking
- Orders shipped by Solatube Australia include tracking details once dispatched
- Dealer-managed orders will include tracking where available
Click & Collect
You can also collect your order from our warehouse:
- Hours: Monday to Friday, 8:00am – 4:00pm
- Collection window: Orders must be collected within 30 days
- Please bring your order confirmation email
Need help or an urgent order?
If you need assistance or have an urgent requirement, our team is here to help.
We’ll work with you or your local dealer to get your order moving as quickly as possible.
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