June 24, 2022

Testimonials

Real reviews from real people – At Solatube customer service is important to us.

Our network of Certified Installation Consultants nationwide has undergone intensive Solatube certification.   Being Australia’s largest skylight network  our focus is on delivering the highest possible level of professionalism and courteous service.

We don’t just post the positive reviews, we always work with our customers to achieve a great result. Our aim is to brighten as many homes in Australia.

Solatube Australia is a brand you can work with and a brand you can trust

Thanks to James and the team at Solatube, they transformed my mother’s house from a dark environment to a much more liveable place. I would highly recommend anyone thinking of skylights to have a look at solatube very impressed Daniel
daniel barnard
daniel barnard
05:00 18 May 24
This is my second solar tube installation from this company and the gentleman that put this skylight in today was highly professional and very informative. I am wrapped with the overall finish and workmanship. I will recommend this company again!
Megan Mitchell
Megan Mitchell
06:48 22 Apr 24
I had the Solar Roof vent installed extremly fast and efficient installation we still have to test the Summer months but has been through some heavy rain and no leaks
Dianne Bourke
Dianne Bourke
00:45 22 Apr 24
Great product has let so much light into my dark hallway. Contractors were very efficient and friendly. Thank you.
Adrienne Leonard
Adrienne Leonard
04:41 16 Apr 24
Guy the installer was excellent. Thoroughly explained the process. There was a bit of a mix up with the quote I was given, but that was resolved. Overall real happy with the service and product.
Matt Sin
Matt Sin
06:35 06 Mar 24
Glen was very professional and friendly, answering all our questions.He came and installed our solar tube and cleaned up afterwords.I'd recommend this company as they are prompt and easy to deal with
Monica Grabowski
Monica Grabowski
00:28 20 Nov 23
Very happy with my new roof ventilation system, once installed the house immediately transformed into a cooler environment. The Solartube RM1600 roof vent was installed and my old whirlybird re-located and it has made all the difference. I was happy with the whole process and can 100% recommend.
HB Pencil
HB Pencil
04:29 09 Oct 23
Thank you Cheryl-Anne. Another wonderful job done. Professional, tidy and such a neat job and great product. A lovely lady to top it all off 😊
Paula Hodkinson
Paula Hodkinson
06:11 25 Sep 23
It's hard to figure what went wrong for the bad reviewer....perhaps it was about a different company. we found this supplier to be just the best - from Marcin who was a helpful and knowledgable consultant, to the office staff and Marcus the installer who was friendly and efficient.Good price, responsive and acted quickly. Great product.We couldn't be happier - 11/10 to Solatube !
Graeme Davis
Graeme Davis
23:16 12 Sep 23
Fast quote on site. Installation within a week. No fuss and bother. No mess. Only an hour from start to finish. The area which now has natural light is so much better and bright. Would highly recommend this product.
Marlene Ayres
Marlene Ayres
23:56 03 Sep 23
Cheryl Anne is amazing! If you need a new skylight/ventilation - look no further! The quality of products installed is beyond spectacular and having a tradie who has great communication and turns up on time is rare. Thank you Cheryl Anne 😊
Peta Radnidge
Peta Radnidge
21:27 26 Jul 23
Very happy with my purchase of a solar vent from Skylights Plus.They had it installed no problem and it makes a massive difference to the heat coming from the roof cavity.Solar powered fan is more or less silent so no problems with that either (early days yet but hopefully the motor lasts a long time)!
Todd McGrath
Todd McGrath
03:11 24 Apr 23
Oh my,, it’s really amazing to have own SKYDOME or SKYLIGHT, worth to have at home to give brightness during summer time and winter time, without using ELECTRICITY. Perfectly installed by SOLATUBE COMPANY AUSTRALIA, and I’m so blessed with these staff, installer Simon made a good job I am impressed of his skills, Martin who made visit physically to assess spot where to install the Solatube device and Jonathan from the office in Weatherill nsw who processed all docs and bills, very thankful to met these people, with professionalism higly skilled on their respective role in the company,,
icy san pedro
icy san pedro
00:01 28 Mar 23
Solar tube products are amazing and I throughly recommend them. Initialling I was told a three week wait for installation. I told Glen I really wanted them both in before my wedding as the reception was at home and the areas would require the lights to be on full time all day to be functional. Glen moved an appointment and my install was booked so I could not have been happier.Glen arrived early that day and completed both installations within a couple of hours. He was professional, kind and courteous and cleaned up everything leaving my kitchen and living areas meticulously spotless. I am thrilled with the outcome. My friends at the wedding reception said why do I have lights on during the day. I said I don’t that’s Solartube skylights…they are amazing. Very happy to recommend service and product. Thank you Glen.
Reanne Goes
Reanne Goes
08:51 28 Nov 22
Excellent service from Cheryl-Anne right from the quote to installation. Wished I had installed the skylight a long time ago, the difference is incredible. Many thanks
YVONNE
YVONNE
00:59 27 Oct 22
Had an older skylight replaced and a new one installed. I love it. It was installed by Lady on the Roof who looked after everything. The new lights are awesome and make a huge difference. They were very professional and left the place clean and tidy. They gave honest advice that saved me a lot of money. Very happy with the quality af work and service. The solar tubes themselves have made a big difference. Wish I had done it a lot sooner.
Margaret Koimans
Margaret Koimans
06:25 11 Oct 22
Incredibly effective and efficient way to light up your dark rooms.I have four SolaTubes on my house roof and they have been lighting up dark rooms for the past 25 years.It is good to see the company is still operating after all these years.Very pleased and impressed with this product.
Gavin Mathew
Gavin Mathew
05:29 18 May 22
Thanks heaps to Solatube for sending Tim to instal some skylights in my home. He was extremely polite and personable taking care to listen to all I explained to him as to where I'd like the lights and the desirable effect I was hoping could be achieved. He was a willing listener and also gave good advice as to what would be most suitable for each area needing more light. He worked quickly & efficiently with great results that I'm really happy with.He made sure he cleaned up well & checked if there was anything else I needed to ask before leaving.Thanks so much Tim you did a wonderful job, it's great walking around & enjoying having good light coming in to the places that needed it.
colleen weavell
colleen weavell
05:04 17 Jan 22
We had 2 Solatube Solar exhaust fans installed in September, difference so far (Spring only) is amazing, not cheap but do the job!After installation service is excellent, we had a leak in bedroom ceiling down light last night close to 1 exhaust unit, Robert came out same day as we called, checked it out and issue is with Solar Panels conduit not Solatube exhaust unit (photos taken). Robert temporarily fixed problem for us until we can get Solar Panel guys back out to seal leak. Definitely recommend!
Trevor Wilson
Trevor Wilson
00:12 12 Nov 21
Tim was awesome wtih my installation - quick and efficient and provided some much needed counsel on additional products. The Solatubes really are an amazing product and I found his advice genuine and helpful. Big shout out to Alicia also who was super professional and provided outstanding customer service along the way. Well done guys and thank you.
Maggie
Maggie
04:32 22 Sep 21
With Solatube Brisbane no problem is too difficult to solve. They are a business that caters to the custom needs of the customer. Complete customer satisfaction is placed ahead demands for payment. The salesman, tradesmen and office staff are friendly, efficient and highly professional. This business is very highly recommended. Brisbane, Queensland
Alec David
Alec David
06:24 16 Sep 21
Great job that was done in a professional manner. The installer was able to advise the best location for our solar tube and this has made a huge difference to our previously dark stairwell.
Maria Caponas
Maria Caponas
01:41 05 Sep 21
Very happy with the result following installation of our Solatube. Our room, where we are spending too much time because of lockdown, is very much brighter. The brightness achieved is very impressive. Installation was quick and professional, and clean-up efficient too.
ric day
ric day
02:04 01 Sep 21
We got a good quote fast. The guys came in for installation and realised due to the roof inclination that they need to modify the product a bit so we get more light. Did the job on a future appointment and we are very happy with the result. I do Recommend them and will use the company again
A Barakat
A Barakat
01:17 01 Sep 21
From the initial phone call to the office, the quote, the installation the final payment and emailed info. we experienced, knowledgeable, communicative people, who made sensible suggestions and did what they said they would do, when they said they would do it.Well done to ALL the team!(Note: We had two solar tubes installed a few years ago so we already knew it was a bloody good product!)
TnT
TnT
06:56 03 Jun 21
Quote to install in 2 weeks. Brightened up our kitchen and dining area. Its like night and day!!Recommended.
Phil Robinson
Phil Robinson
04:57 01 Feb 21
I had 2 solar roof ventilators installed prior to summer and they are making an obvious difference to the temperature and comfort of the house. During the damp weather the house also seems less humid inside. The team were really helpful from discussing requirements to the installation, which was very professionally done.Highly recommended as much better alternative to the traditional whirlybird.
Andrew Harris
Andrew Harris
00:53 02 Jan 21
All of the staff I interacted with were pleasant, friendly and professional. From quote to installation to result has been very positive. The products have exceeded expectation and we are delighted with the result. Money well spent. Would definitely recommend them and would use them again.
Peter Neeson
Peter Neeson
23:41 29 Dec 20
Installed 3 solatube's for us. Great service and very helpful and respectful installers. The products are really amazing and let in so much light. Definitely money well spent!
Mackstadash
Mackstadash
03:38 18 Dec 20
Awesome experience from initial quote, install booking and actual installation on my roof.
Ronaldo De Vera
Ronaldo De Vera
11:33 08 Nov 20
Second time purchaser. Just as pleased with the service from beginning to end as the first time a few months ago. Good organisation to work with.
Ray Henry
Ray Henry
04:55 21 Oct 20
Excellent timing to obtain a quote and then to install my solatube. The result is outstanding
John Priestly
John Priestly
01:22 21 Oct 20
Yesterday I had Solatube install 4 solatubes in my house. Wow what a difference it made to my dark house. It is now flooded with lots of natural light. Jayden & Hayden who were the installers were so efficient, friendly & did a fantastic job, nothing was too much trouble. Even installed a Solar Star for roof ventilation as well at a great price.I thoroughly recommend this product & company & wish I had them installed years ago. Very happy customer. 😁👍
Ann Crowley
Ann Crowley
05:52 13 Oct 20
Had fitted 2 weeks ago and awesome. It's like having a light on since we had a house built next door .So worth it.
Brent Watts
Brent Watts
08:36 13 Sep 20
This was great service. Solatube made it very easy . We needed a plasterer and an electrician for this install as well as Jack our Solatube installer. Jack was great ... He gave us great advice. Just wish we had done it years earlier.
Bernard Roberts
Bernard Roberts
03:44 09 Sep 20
Happy with the product and service. The installer was knowledgable and the sales team were very reponsive. Thank you very much
Jignesh Sinh
Jignesh Sinh
21:15 19 Jul 20
Installed a couple of tubular skylights and solar vent - went smoothly and added light to dim areas
Tim Birks
Tim Birks
05:54 17 Jul 20
It's amazing what a difference it is made to the light we have in the house. Very accomodating and friendly team.
Anthony Perl
Anthony Perl
04:19 17 Jul 20
Great job by Jack with the installation & on time. Highly recommend
John Maya
John Maya
03:00 23 Jun 20
I had Solatubes installed in my previous house a few years ago and didn't regret it for a minute. They look great and the amount of light it brings into a dark room is just wonderful. The most important thing for me was not to bring heat in as I live in the Hawkesbury, so summers here are already hot enough - this product certainly delivers....light but no heat at all. I have just had two installed in our new house and am in love with them all over again. Well worth the expense.
Sue Bellos
Sue Bellos
01:28 19 May 20
I was very impressed with the service of your staff, from the receptionist with her cheery greeting (how can we light up your day?) to the field sales manager (Luke). I was pleased to know the representative who quoted my job also did the installation. Great follow through. Thank you.
Lyn Sherwood-Jones
Lyn Sherwood-Jones
03:14 19 Apr 20
Good product. Visit to home by consultant to review what was needed very professional. Installation could have been not as planned due to an internal administration problem. This was identified at commencement of installation and adjustments made. This I believe has now been rectified.Installer competent and friendly. Showroom well presented with product range but access not appealing. Internal sales consultants knowledgeable and helpful.
Ray Henry
Ray Henry
09:15 21 Jan 20
We had a a Solatube skylight installed recently into our new house by Ryan and have been very happy with the results. Our staircase is centered to the house and has no windows for natural light resulting in a very dark space after installing the Solatube light the difference was stunning. The whole stairs and landing is covered and nice and bright all day long. Only suggestion would be to look at increasing the output of the "nightlight" within the skylight. This is essentially a solar powered set of LED's that allow a small amount of light through at night. The light output from them is not enough to prevent you from turning on the main lights of your house at night but does make the room feel less gloomy
Christian Neyle
Christian Neyle
01:07 03 Oct 18
We had a a Solatube skylight installed recently into our new house by Ryan and have been very happy with the results. Our staircase is centered to the house and has no windows for natural light resulting in a very dark space after installing the Solatube light the difference was stunning. The whole stairs and landing is covered and nice and bright all day long. Only suggestion would be to look at increasing the output of the "nightlight" within the skylight. This is essentially a solar powered set of LED's that allow a small amount of light through at night. The light output from them is not enough to prevent you from turning on the main lights of your house at night but does make the room feel less gloomy
Christian Neyle
Christian Neyle
02:17 02 Oct 18
Very happy with the work done, Christian was professional, courteous and conscientious. I was reluctant to get a quote due to bad experiences with other vendors previously for unrelated products. Very happy with the Solatube install from Daylight Designs.
Robert MacLennan
Robert MacLennan
02:00 20 Dec 17
Very happy with the work done, Christian was professional, courteous and conscientious. I was reluctant to get a quote due to bad experiences with other vendors previously for unrelated products. Very happy with the Solatube install from Daylight Designs.
Robert MacLennan
Robert MacLennan
02:03 19 Dec 17
This comapny is very trustworthy from sales enquiry to installation process.The installer " Christian Colinard " was very honest and professional. He has looked into my attic space and a roof cavity very thoroughly and given me the best advice and solutions. (Solatube is definitely not a comapany who comes to install and get my money.) I was very appreciated how they tried to improve our roof ventilation.Sales people are also very helpful and quick to respond. I have a lot of good comments about Solatube products itself previously . They provide 10 yrs warranty with 5 yrs solar related parts. You can buy something like this from Bunnings but they only provide 2 yrs warranty and they are not made from USA.
Yangju Leyton
Yangju Leyton
01:35 18 Apr 17
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